Hotel Social 

Launch of Shangri-La’s e-Services under WeChat Ecosystem to Enhance Guest’s Digital Experience

Shangri-La Group kicked off the launch of WeChat Mini Programme and WeChat online pay services on 1 June 2019. This service will eventually cover all its over 100 hotels globally including Shangri-La, Kerry, Hotel Jen and Traders properties. This makes Shangri-La the first hotel company to offer a range of e-services under the WeChat eco-system including online pay and offline deposit for guests with WeChat accounts. By personalising their experience through WeChat functionalities, Shangri-La guests can look forward to enjoying greater convenience and stay experience, as well as enhanced communications…

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Hotel 

Hilton-sponsored study examines what Chinese travelers want

Hilton has released results from a study undertaken on its behalf by global information and measurement houses Kantar and Nielsen.The study, examining Chinese consumers’ travel mindset, was conducted as Hilton pushed the growth of its Canopy brand across China and the broader Asia-Pacific region. As China’s expanding economy shifts from an export- and investment-led model to one of consumption and services, the country’s tourism sector continues to experience a major boom. The number of domestic tourists reached 2.83 billion in first-half 2018, up 11.4 percent year-over-year, while outbound travelers surged 15…

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Hotel Technology and data 

Introducing Alibaba/s Flyzoo Future Hotel

We all know the hiccups that can mar a hotel stay: long queues at check-in, lost keycards and unmotivated staff. So what to do when the bellhops aren’t hopping? Enter the FlyZoo Hotel. Located in Hangzhou, China, the 290-room FlyZoo Hotel was built by Alibaba’s online travel platform, Fliggy, along with other Alibaba Group business units, such as Alibaba A.I. Labs and Alibaba Cloud. Its purpose? To leverage cutting-edge tech to help transform the hospitality industry, one that keeps the sector current with the digital era we’re living in. As…

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Airline 

Thailand-based carrier starting Shanghai flights

NokScoot Airlines to expand presence in nation’s burgeoning travel market Low-cost carrier NokScoot Airlines, a joint-venture between Thailand’s Nok Air and Singapore’s Scoot, on Tuesday expanded its footprint in China with direct flights between Shanghai and Bangkok. Set up in 2014, Thailand-based NokScoot already flies to Nanjing in Jiangsu province, Qingdao in Shandong province, Tianjin, Shenyang and Dalian in Liaoning province, Chongqing, and Xi’an in Shaanxi province on the Chinese mainland. NokScoot is initially operating four weekly flights from Bangkok to Shanghai, with frequency becoming daily from March 4. The…

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Destination F&B Hotel Observation 

Hyatt Bets Big On China For The Future Of Travel

Hyatt opened its first hotel in China in 1969 and today has grown to 58 hotels, seven brands and more than 19,000 rooms in Greater China. Over the next four years, Hyatt plans to double its presence in China with 60 hotels and 22,000 more rooms in the pipeline, representing nearly one-third of Hyatt’s global development pipeline. China’s growing middle class and rapid urbanization are big drivers in this growth strategy. Travel and tourism revenue in China is growing at more than double the rate of GDP growth, and over the…

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Airline 

Ethiopia, China aim at greater heights in aviation cooperation

Mihretab Teklay, Director of Integrated Marketing Communications at Ethiopian Airlines (ET) is a person on a mission to further boost Ethiopia’s robust aviation cooperation with China. Speaking at an event sponsored by ET to celebrate the Chinese New Year in Ethiopia’s capital, Addis Ababa on Tuesday evening, Teklay said Ethiopia already is connected with China in various areas. “China is special for us as a country. And as an airline, we really appreciate the economic growth of China and also the financing that has been done for Ethiopia in different…

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Marketing Media and OTA 

Why Ctrip, China’s Largest OTA, Will Be Celebrating Chinese New Year

The largest annual human migration has just ended. China’s 1.7 billion population was estimated to make 3 billion trips around Chinese New Year on February 5, according to government officials. It’s a logistical nightmare, clogging China’s airports, train stations and highways with traffic. But, for China’s leading online travel agent Ctrip.com International, it’s also a giant pay day. The $20 billion Nasdaq-listed travel agent occupies 60% of China’s online travel industry and is the world’s second-largest online travel agent (OTA) after Priceline Group in terms of gross merchandise value, which measures the…

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