Destination Media and OTA 

FLIGGY BRINGS DUTY-FREE SHOPPING ONLINE FOR CHINA’S CONSUMERS

Alibaba Group’s online travel platform, Fliggy, is launching a new service that allows Chinese travelers to shop online at duty-free and tax-free shops, international retailers and specialty stores overseas before they head off on vacation. Called Fliggy Buy, the service gives Chinese consumers detailed information and product reviews in their own language prior to reaching their destination, picking them up after they arrive. This will allow travelers to spend more time exploring and experiencing the destination, Fliggy said, rather than losing that time to in-store shopping. For merchants, it’s a chance to…

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Destination Media and OTA 

China Holiday Adjustment Triggers Tourism Craze!

Many people are rather busy rescheduling the upcoming May Day holiday plan after the State Council announced that this year’s holiday would be stretched to four consecutive days.  Within an hour after the announcement, trip searches and bookings surged about 50 percent on Ctrip’s mobile app, the country’s biggest online travel agency. Ctrip also estimated that about 150 million trips would be made during the period, with notable growth in domestic and regional trips. Thailand, Japan, and Indonesia are expected to be popular overseas travel destinations during the holiday, while Chongqing, Hangzhou,…

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Hotel Social 

Chinese travellers: why they’re the guests French hotels can’t afford to ignore

It’s almost impossible to read through a hospitality or travel publication these days and not find the latest jaw-dropping statistic on the Chinese traveller market. Here’s one: according to The China Outbound Tourism Research Institute (COTRI), the number of overseas trips made within a year by Chinese tourists will exceed 400 million by 2030. And, another: in 2017, China led the world in its investments toward travel abroad, investing a total of US$258,000 million, according to the UNWTO. The list is endless. Indeed, a lot is said about the Chinese…

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Hotel Technology and data 

Introducing Alibaba/s Flyzoo Future Hotel

We all know the hiccups that can mar a hotel stay: long queues at check-in, lost keycards and unmotivated staff. So what to do when the bellhops aren’t hopping? Enter the FlyZoo Hotel. Located in Hangzhou, China, the 290-room FlyZoo Hotel was built by Alibaba’s online travel platform, Fliggy, along with other Alibaba Group business units, such as Alibaba A.I. Labs and Alibaba Cloud. Its purpose? To leverage cutting-edge tech to help transform the hospitality industry, one that keeps the sector current with the digital era we’re living in. As…

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Marketing Media and OTA 

Why Ctrip, China’s Largest OTA, Will Be Celebrating Chinese New Year

The largest annual human migration has just ended. China’s 1.7 billion population was estimated to make 3 billion trips around Chinese New Year on February 5, according to government officials. It’s a logistical nightmare, clogging China’s airports, train stations and highways with traffic. But, for China’s leading online travel agent Ctrip.com International, it’s also a giant pay day. The $20 billion Nasdaq-listed travel agent occupies 60% of China’s online travel industry and is the world’s second-largest online travel agent (OTA) after Priceline Group in terms of gross merchandise value, which measures the…

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